Unbelieveable

So, here's the scoop:
1) signed of DSL
2) week later decided it was a mistake, & I wanted to sign back on
3) this am(after 2 weeks of incredible runaround & no answers as to whether I even COULD have DSL again) I get this e-mail:

Dear Sir or Madam:

Thank you for requesting DSL service from Verizon Online. We're
sorry, but after completing a test of your phone line we found that
we were unable to provide DSL service at your location. However, the
availability of DSL service is increasing all the time and we may be
able to provide you service at some point in the future.

man, If I were the cussin type.....
This is the worst bit of crappy customer service/dollar shifting I've seen yet.
They won't buy enough materials to service the area, so they simply wait for folks to sign off & shift the hardware around.

as I said,, unbelieveable....